Privacy statement

Privacy Policy

We highly value your trust in choosing hoteles los dragos for your online hotel reservation. Therefore, we will duly and diligently safeguard and protect the privacy and confidentiality of your personal details (including your credit card details).

Information collection

When you make a reservation for a hotel, you will be asked to complete online forms providing for: your name, (home or office) address, (business or private) email address, (mobile, home or office) telephone number, credit card details (i.e. credit card type and number, expiration date, credit card holder name) and to the extent available, reservation preferences and smoking preference. This information is required to process, book and complete your reservation (including the sending of a confirmation email of the booking to you).

Disclosure of personal details

Newsletters and other information : If you wish to subscribe for our newsletter or wish to receive other information from us (in respect of our, our affiliated companies' or business partners' products or services), we offer you the option to "Opt in" for this service

Please note that, in accordance with European personal data protection laws, strict security procedures are observed within Booking.com to prevent personal data misuse and unauthorized access.

Protect and secure your credit card information

In order to protect and safeguard the personal data provided to us, we have implemented and use appropriate business systems and procedures. For example, your credit card information is transmitted to us through a secure server protocol, which encrypts all your personal and credit card details. The encryption method used is the industry standard "Secure Socket Layer" (SSL) technology. Furthermore, we have implemented and use security procedures and technical and physical restrictions for accessing and using personal information. Only authorized employees are permitted to access personal information for performing their duties in respect of our services.

Our server and network are protected by firewalls against unauthorized access and we have intrusion detection systems that monitor and detect unauthorized (attempts to) access to or misuse of our servers.

Your credit card details will be kept by us up to maximum 10 days after a booking is made. After that period, your credit card data will be deleted

Control over your data

You always have the right to review the personal data you have stored with us. You can request your personal data by emailing us at This e-mail address is being protected from spam bots, you need JavaScript enabled to view it Please state 'request personal data' in the subject line of your email.

After you have made a booking, you will receive a confirmation message with all the information about your booking. You may take this confirmation to the hotel as proof of the reservation.

If you have any suggestions or remarks about this privacy statement, please send an email to This e-mail address is being protected from spam bots, you need JavaScript enabled to view it

We are at all times entitled to change the way we collect, transmit and process the personal information and such other information as we may deem necessary. This Privacy Statement may therefore be amended from time to time in order to reflect the latest changes
 

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